Careers

Position: Intermediate Systems Administrator – Virtualization/Backup & Recovery Specialist (109)
Location: Victoria / Vancouver / Vancouver Island, BC (Hybrid)
Employment Type: Full-Time
Salary: $80,000 – $95,000 annually
Application Deadline: Until Position Filled

About MYRA Systems
For over 40 years, MYRA Systems has been a trusted provider of IT solutions across British Columbia. We specialize in delivering innovative services in Microsoft Windows, Azure/M365, networks, Linux, cloud computing, security, and related technologies.

 

Why MYRA?

• Work with a team of highly skilled IT professionals.

• Access continuous learning and certification opportunities.

• Enjoy a collaborative, supportive work culture with work-life balance.

 

Role Overview
As an Intermediate Systems Administrator – Virtualization, Backup & Recovery Specialist, you will play a pivotal role in designing, implementing, and supporting customer infrastructure. This multi-disciplinary position requires expertise in VMware virtualization, storage devices, backup and recovery, and Microsoft/cloud administration.
 

Preference will be given to candidates with current certifications:

• VCP – VMware Certified Professional

• VMCE – Veeam Certified Engineer
   

Applicants progressing through interviews may be asked to provide proof of active certifications.

 

Key Responsibilities

• Deliver outstanding customer service and technical support.

• Manage incidents and problems for hardware and software systems.

• Maintain ticket hygiene and meet SLA response times.

• Collaborate across teams for issue resolution and infrastructure scheduling.

• Execute change management activities, including CAB ticket creation and participation in weekly CAB meetings.

• Implement changes during scheduled maintenance windows and update tickets promptly.

• Maintain accurate CMDB records and documentation.

• Stay current with technologies through training and certifications.

•  Communicate recommendations clearly through presentations and documentation.

 

Technology Focus

• Maintain secure and compliant VMware/vSphere/Veeam environments.

• Design, implement, and monitor backup infrastructure.

• Ensure daily backup integrity for hybrid environments.

• Troubleshoot backup issues and ensure SLA compliance.

• Manage Veeam hardware/software integrations.

• Monitor system performance and availability.

 

Requirements

• Minimum 3 years of VMware/Virtualization and backup administration experience.

• Hands-on experience with Veeam Backup & Replication and VMware vSphere.

• Strong understanding of backup and recovery principles.

• Excellent communication and customer service skills.

• Familiarity with ITIL framework.

• Ability to provide after-hours on-call support (rotation).

• Willingness to travel to client sites and perform support outside business hours.

 

Nice to Have

• Experience with SLAs and ticketing systems.

• Certifications in Azure Cloud or related technologies.

• Knowledge of cybersecurity, networking, and infrastructure.

• Experience with Linux or other operating systems beyond Windows.

 

Application Instructions

• Submit both a cover letter and resume.

• Your cover letter should outline how you meet the listed requirements.

• Email applications only to careers@myra.com.

• Use the subject line: Systems Administrator – VMware/Backup & Recovery Specialist.

• Applications will be accepted in confidence until the position is filled.

• Only candidates selected for an interview will be contacted.

 

Please Note: Some MYRA customers require team members to be fully vaccinated to provide support.