Careers
Network Technical Specialist
All submissions must include both a cover letter and resume. Only those candidates selected for an interview will be contacted. Submissions for consideration are to ONLY be sent to the email listed (careers@myra.com) and indicate Network Technical Specialist in the subject line.
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Accepting resumes in confidence until: Position Filled
Location: Victoria / Vancouver / Vancouver Island regions (hybrid)
Salary: $90,000 - $110,000
Position: Full Time
Are you looking to work with technology and live on Vancouver Island? Do you LOVE technology? Do you want to be challenged, but not overwhelmed, by your career? Do you want to be supported by your employer for professional development? And, most importantly, do you want to work with a team of like-minded people?
If your answer is yes, you sound like a fit for team MYRA!
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We are MYRA Systems, and for 40 years, we have provided information technology (IT) solutions and technology infrastructure to our customers in the region.
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We specialize in supporting our clients in Microsoft Windows, Azure/M365, networks, Linux, cloud computing, and related technologies. For more information, visit us at www.myra.com.
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We are building our hard-working team with the addition of a Network Technical Specialist in our Victoria office, Vancouver, or Vancouver Island in British Columbia.
Role Overview:
As a Technical Analyst, you will be responsible for offering technical assistance and support to our customers, ensuring prompt resolution of IT-related issues. This role requires a proactive individual with a passion for technology, excellent written and verbal communication skills, and a commitment to delivering outstanding customer service. As the customer’s first point of contact you are responsible for retaining and enhancing MYRA’s strong customer relationships.
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The ideal candidate will provide network implementation and administration using Cisco technologies in a datacenter network.
Preference will be given to applicants meeting the following criteria:
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Current/valid CCNA or CCNP exam certification
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Experience managing and configuring Cisco network infrastructure and firewalls
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Experience or certifications with VMware/Veeam and Microsoft Server
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ITIL certification
Applicants moving through the interview process will be required to produce validation of active certification.
​Key Responsibilities:
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Monitor network performance, system availability and reliability.
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Troubleshoot and resolve network incidents
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Support and patch the network environment including Cisco routers, switches, firewalls, and security software
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Work closely with operations, project teams and vendors, to ensure smooth implementation of network initiatives
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Collaborate with network team to coordinate the development and maintenance of network infrastructure.
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Maintain and create network documentation and diagrams.
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Stay current with technology and training
Requirements:
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3 years experience managing Cisco routers, switches, firewalls
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Proven problem-solving skills
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Process oriented approach with excellent communication and interpersonal skills
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Provide on-call network support (team rotation)
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Ability to travel to data centers to perform network support outside of business hours
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Excellent written and verbal communication skills
Nice to Have Experience:
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ITIL
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Web Servers and Load Balancers
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Server and desktop virtualization, VMware or Citrix virtualization platforms
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Cybersecurity and network security best practices
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SAN technologies and Storage Area Networking
In this position you will have the opportunity to:
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Receive on the job as well as formal training
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Work with highly skilled IT technical specialists
You should apply IF:
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You currently meet the minimum requirements for this position
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You can work effectively on a team
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You like to be constantly learning
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You have excellent written and verbal communication skills
Please note – some of MYRA’s customers require our team members to be fully vaccinated to provide support.
All submissions must include your cover letter outlining how you meet the capabilities listed as "Requirements".
Submissions for consideration are to ONLY be sent to the email listed (careers@myra.com) and indicate Network Technical Specialist in the subject line. Resumes will be accepted in confidence until position filled.